Getting online

How to access our online services

We are now able to offer you the opportunity for you to request repeat prescriptions online. If you would like to access our SystmOnline repeat prescription service, please email cranborne.reception@dorsetgp.nhs.uk with a photo or scan of your ID (driving license preferably as it has address) and then the Practice will email back the log in details.

Parents or an adult with parental responsibility can obtain their child's username and password so that they can order repeat prescriptions on behalf of the child concerned. However, from the age of 16 years old an individual is deemed to be a "young adult" and will be able to obtain their own username and password. This is to enable a young adult to choose if they want to consult a doctor independently and confidentially. 

Need help getting access to Online services?

To help you we have created a number of useful guides, these can be downloaded and are in PDF format.

Your guide to using system online - download the document here>>

Your guide to using Armid - download the document here>>