If you require urgent medical attention or advice outside of normal surgery hours, please dial 111 or follow this link to visit 111 online>>   Please note that the 111 call back service may be busy, and you might have to wait longer to get a call. 

Need urgent mental health crisis support now?   

Find immediate help here>>

For injuries that are not life threatening or serious, minor injuries units and urgent care centres can help. To find your local Minor Injuries Unit visit www.dorsethealthcare.nhs.uk/miu.

Please only use A&E or 999 only in an emergency for serious or life-threatening situations.  Chest pains and/or shortness of breath constitute an emergency.

If you require urgent medical attention or advice outside of normal surgery hours please call NHS 111.

Calls to this number are free from both landlines and mobile phones.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Follow this link to access NHS 111 online or call 111 to speak to a staff member.

Pharmacies are part of the NHS family and the range of clinical services they provide has expanded significantly in recent years.

Pharmacists are experts in medicines who can help you and your family with minor health concerns when we are closed. As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Not sure where your local pharmacy is? Use the pharmacy finder on NHS uk.

In addition, NHS England - South West have created links to maps so you can visually see what pharmacies are open during the Bank Holiday dates. Visit the NHS England website  - South West website here>>

If you have an illness that is not life threatening, contact your GP surgery first if possible. You can still call your GP outside normal surgery hours, but you will usually be directed to an out-of-hours service. The out-of-hours period is 6.30pm to 8am on weekdays, and all day at weekends and bank holidays.

• sprains and strains
• broken bones
• wound infections
• minor burns and scalds
• minor head injuries
• insect and animal bites
• minor eye injuries
• injuries to the back, shoulder and chest

If there is not a minor injuries unit in your area, these services will also be provided by an A&E department. 

• chest pain
• breathing difficulties
• major injuries
• problems usually dealt with by a GP
• stomach pains
• gynaecological problems
• pregnancy problems
• allergic reactions
• overdoses
• alcohol related problems
• mental health problems
• conditions likely to require hospital admission

Follow this link for more information on MIU's and UCC's.