How to contact us

Via email: cranborne.reception@dorsetgp.nhs.uk

Cranborne Surgery, Pennys Lane, Cranborne BH21 5QE

01725 517272

Lake Road Surgery, Lake Road, Verwood BH31 6EH

 01202 822825

At times our lines can get busy we ask for your understanding.

You can also contact us quickly and securely using our online forms here>>

For information on our opening hours and where to find us, please visit our Contact Us page by following this link>>

We have one aim: to support, assist, treat and care for the community of Cranborne, Verwood and the surrounding area, helping people to obtain, regain and maintain a healthy quality of life.

We currently serve over 13,000 patients at our two surgeries based at Pennys Lane, Cranborne and Lake Road, Verwood.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

We provide a full range of NHS care services many of which can be accessed from the website. We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format.  

This website site has been developed in consultation with the members of our Patient Participation Group (PPG) to ensure it provides the information, advice, and access to the relevant services we provide to our patients.  Website content is regularly reviewed by the Practice and members of the PPG to ensure that it continues to meet the needs of our patients and provide quick and easy access to GP services online.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical information.

Visit our Practice Information page for further details>> 

The Cranborne Practice Patient Participation Group (PPG) is formed of people from a variety of backgrounds, who each bring something different to the group. Its members are volunteer patients who work with the managers and clinicians at the Practice to support and promote the best possible health care for all patients.

Our Patient Participation Group works with us to help improve the quality of healthcare and response to patient needs. 

For more on our PPG Page follow this link>>

Please tell us what you think about the care or treatment you have received from us using our Friends and Family Test Feedback Form>>  Note this is for feedback only and not enquiries.

This form has been developed based on NHS national guidance to help GP Practices improve patient experience.  Referred to as the Friends and Family Test (FFT), it is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

FFT feedback is regularly reviewed by the Practice team and discussed with our patient Participation Group members.  A summary of FFT feedback is regularly published on our FFT web page:>>

The Crane Valley PCN represents four practices in East Dorset:

• The Cranborne Practice
• Barcellos Family Practice
• Verwood Surgery
• West Moors Village Surgery

For more information about the Crane Valley PCN and the services offered across the locality, visit www.cranevalleypcn.org.