How to contact us


Cranborne Surgery, Pennys Lane, 

01725 517272

Lake Road Surgery, Lake Road,

 01202 822825

At times our lines can get busy we ask for your understanding 

Our website

We have one aim: to support, assist, treat and care for the community of Cranborne, Verwood and the surrounding area, helping people to obtain, regain and maintain a healthy quality of life. We currently serve over 11,500 patients at our two surgeries based at Pennys Lane, Cranborne and Lake Road, Verwood.

This website site has been developed in consultation with the members of our Patient Participation Group (PPG) to ensure it provides the information, advice, and access to the relevant services we provide to our patients.  Website content is regularly reviewed by the Practice and members of the PPG to ensure that it continues to meet the needs of our patients and provide quick and easy access to GP services online.

If you require urgent medical attention or advice outside of normal surgery hours please dial 111 or  visit 111 online.

In a genuine emergency you should call 999.  Chest pains and/or shortness of breath constitute an emergency

Access online GP services below

About the Cranborne Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical information.

The Cranborne Practice is a member of the Crane Valley Primary Care Network, or PCN.  

Primary Care Networks (PCNs) are a key part of the NHS Long Term Plan, with general practices being a part of a network.

Primary care networks are the way local health services can work together to best meet the needs of the patients they serve.  

The Crane Valley PCN represents four practices in East Dorset:

  •  The Cranborne Practice
  • Barcellos Family Practice
  • Verwood Surgery
  • West Moors Village Surgery

For more information about the Crane Valley PCN and the services offered, follow this link:>>https://cranevalleypcn.org/


Our latest news and Patient information

Lake Road Surgery Car Park Repairs - Update 11th November
Our new and improved visitor car park at our Lake Road Verwood surgery is open!   The surfa...
Rapid Flow COVID-19 Testing
  About 1 in 3 people with COVID-19 do not have symptoms but can still infect others.  That's why the N...
COVID-19 Vaccination Booster Programme
The COVID Booster Programme is officially starting.  Everyone over 50 or who has a health condition that puts th...
NHS services in Dorset continue to be under extreme pressure.
Please choose the right healthcare service in Dorset. Get the right treatment, in the right place, at the rig...
Citizens Advice sessions restart at Penny’s Lane and Lake Road surgeries
We are delighted to announce that from today, Wednesday 8th September, our colleagues at Citizens Advice a...
Scam alert - COVID-19 Travel Pass
We have made me aware that fraudsters sending emails purporting to be from the NHS, are taking advantage ...
Autumn Issue of our Practice Newsletter for Patients
Please take some time to look at our our Autumn 2021 Practice newsletter, The Doctors Notes. In this issue: T...
Patients, staff and visitors to continue to wear face coverings
We’re aware of the planned move to lifting the remaining COVID restrictions in England from the 19th ...
Improved Access to eConsult through our Website
Following patient feedback, we have updated our new website to make it easier for patients to access eConsult ...
COVID-19 Vaccine Information
For the latest on the local Community Vaccination Programme including COVID-19, please follow this link to o...
Demonstrating your COVID-19 vaccination status
Please do not contact the  surgery about your COVID-19 vaccination status.  Like all GP Surgeries, ...
GP Data for Planning and Research
Patients may be aware from recent news reports of the planned data extraction from GP systems across England referr...
Accountable/Named GP for all patients
The practice is required by the Government under the terms of the latest GP contract to allocate all patients a nam...
About the Dorset Care Record (DCR)
The Dorset Care Record is a new, confidential computer record that will, over time, include a range of health a...
Promoting the importance of childhood vaccinations
The vaccination jabs that children receive in their early years – between birth and when they first go to scho...
Over The Counter Medicines (OTC)
The Cranborne Practice no longer prescribes Over the Counter medicines for a range of minor health conditions, as t...


Download the latest newsletter Autumn 2021 Newsletter

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Contact the PPG

We welcome your feedback

Please tell us what you think about the care or treatment you have received from us using our Feedback Form:>>  Note this is for feedback only and not enquiries.

This form has been developed based on NHS national guidance to help GP Practices improve patient experience.  Referred to as the Friends and Family Test (FFT), it is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

The NHS Friends and Family Test logo