Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Read general information such as:
Prescription prepayment certificates (PPC) are available in England and can save you money.
Some patients need medicines over a prolonged period of time and these can be authorised for repeat prescription by the doctor. If so, a record is kept on the computer so that you may request further supplies.
Notice to all Patients, unfortunately we are no longer able to take repeat prescriptions over the telephone via our Lake Road Surgery answerphone service, all repeats will need to be via online ordering or requests written and posted into the repeat prescription box at reception.
This will improve the service, patient confidentiality and hopefully improve the reception facilities at Lake Road.
A separate 24 hour answerphone is in operation for repeat prescriptions at Cranborne Surgery – (01725) 517724. Please give your name, address and the items you require. If you have a query about your repeat prescription please contact the surgery in the usual way.
When ordering a repeat prescription, please don't order your repeat prescription when you have run out of medication completely as you need to allow 2 working days notice for collection or 3 working days notice if collecting from your chosen pharmacy.
We are now able to offer you the opportunity for you to request repeat prescriptions online. If you would like to access our SystmOnline repeat prescription service please visit Cranborne Surgery or Lake Road Surgery with a form of photo identification and ask our receptionists for login details.Parents or an adult with parental responsibility can obtain their child's username and password so that they can order repeat prescriptions on behalf of the child concerned. However, from the age of 14 years old an individual is deemed to be a "young adult" and will be able to obtain their own username and password. This is to enable a young adult to choose if they want to consult a doctor independently and confidentially.
From 16th March 2017 there will be a limit on the number of drugs that you can add to a medication request on SystmOnline. If you wish to request more than 5 drugs, then you will need to submit multiple requests.
Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.
Several of the chemists in Verwood are able to “automatically order” for you – please contact your usual Pharmacy to arrange this.
Please remember to give 2 working days notice for collection or 3 working days notice if collecting from your chosen pharmacy.
Please be aware that repeat prescription boxes are emptied, and messages retrieved from the answer phone, first thing on the morning. If a repeat prescription is requested after 08:00 it will not be dealt with until the following working day and 2 working days starts from then.
Usually one months supply will be given at a time and you will be advised how frequently the doctor will want to check your treatment, but if you have any queries or feel you need to see a doctor earlier, please contact us.
We are able to dispense medicines directly to all patients that live more than a mile from a pharmacy if they wish, and if they have signed the appropriate forms. The normal prescription charges and exemptions apply.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
From the 10th May 2016 The Cranborne Practice are no longer able to issue Private Prescriptions as the British Medical Association (BMA) will no longer support GP Practices in doing so.
The Cranborne Practice will no longer be prescribing Over the Counter medicines for a range of minor health conditions, as the NHS currently spends £136 million on prescriptions for medicines such as Paracetamol that can be bought over the counter at Pharmacies and Supermarkets.
By reducing the amount the NHS spends on OTC medicines, the NHS can give priority to treatments for people with more serious conditions, such as cancer, diabetes and mental health problems.
Please click here for more information and a list of minor health conditions you can by over the counter medicines for.
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