When We Are Closed
If you require urgent medical attention or advice outside of normal surgery hours please call NHS 111.
Calls to this number are free from both landlines and mobile phones.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
Minor injuries units (MIUs) and urgent care centres (UCC)
If you have an illness that is not life threatening, contact your GP surgery first if possible. You can still call your GP outside normal surgery hours, but you will usually be directed to an out-of-hours service. The out-of-hours period is 6.30pm to 8am on weekdays, and all day at weekends and bank holidays.
You can also call NHS 111, which can give you advice or direct you to the best local service to treat your injury.
If your injury is not serious, you can get help from a minor injuries unit (MIU) or urgent care centre (UCC), rather than going to an A&E department. This will allow A&E staff to concentrate on people with serious, life-threatening conditions and will save you a potentially long wait.
There are there are around seven million attendances at type 3 A&E services (WiCs, UCCs and MIUs) in England. MIUs and urgent care centres are usually led by nurses and an appointment is not
Minor injuries units and urgent care centres can treat:
- sprains and strains
- broken bones
- wound infections
- minor burns and scalds
- minor head injuries
- insect and animal bites
- minor eye injuries
- injuries to the back, shoulder and chest
If there is not a minor injuries unit in your area, these services will also be provided by an A&E department.
Minor injuries units and urgent care centres cannot treat:
- chest pain
- breathing difficulties
- major injuries
- problems usually dealt with by a GP
- stomach pains
- gynaecological problems
- pregnancy problems
- allergic reactions
- alcohol related problems
- mental health problems
- conditions likely to require hospital admission
Click here for more information on MIU's and UCC's.