Latest News

**FLU CLINIC UPDATE - NEW FLU CLINIC DATE FOR OVER 65s**

Thank you to all our patients who have taken up the opportunity for an NHS Winter Flu vaccination. 

We are pleased to advise that we have scheduled our next Drive Through Winter Flu Vaccines Clinic for Over 65s for the morning of Sunday 15th November at Lake Road Surgery.  If you are over 65 and have missed the clinics so far, please contact the Practice for an appointment.

There is a waiting list in operation for patients in aged 18 - 64 in the At Risk group who has not yet booked a vaccine.  If you are a registered patient who has not yet booked a flu vaccination appointment, please email the Practice with the name and Date of Birth of the person you wish to be added to the waiting list.  Please avoid phoning to ask as this will ensure that the lines can be kept free for patients who call us with immediate needs.

Further clinics will be scheduled based on vaccines supplies. Please note, we are awaiting further information on supplies required to vaccinate anyone aged 50-64 years and not in an At Risk group.

Please read more about who some people are being asked to wait to have their flu vaccines in this leaflet (click on the image to open)

PHE Leaflet - Why Am I Waiting

See more information on our Vaccinations Services Page by following this link:>>Vaccines Services

In the meantime, if you or someone you know is booked to attend one of our upcoming Drive Through Flu Vaccination Clinics, these videos give you an idea of what to expect:


PLEASE DO NOT ENTER OUR SURGERY WAITING ROOM UNLESS YOU HAVE AN APPOINTMENT.

We remain operational to meet the needs of our patients, but please do not enter the surgery waiting room unless you have been offered a face to face  appointment.  If you need to contact the Practice, please use our online services, email or telephone us.

For more information on our online services please follow this link:>>https://www.thecranbornepractice.co.uk/doitonline.aspx

Do Not Enter Poster


LATEST COVID-19 UPDATES

See the latest update from Public Health Dorset on coronavirus in the local area by following this link:>>Latest updates on COVID-19 in Dorset

We are continuing to screen patients before they visit the surgery to control the spread of #coronavirus. 

We do this by sending a text message requesting patients to answer a few online questions to establish each patient’s COVID-19 status before confirming an appointment.

This procedure is especially important to help avoid a local lockdown after a recent rise in cases.  We are urging our patients to help us by responding to our text message requests.

Recently our staff have had to contact patients who have not responded, which is taking up valuable time that could be focussed on responding to other patient needs. 

Please respond to text messages that you receive from the Practice.

If you are not able to access the online link from the text message, please call us or email us as soon as possible.

If we are unable to carry out the screening process prior to your appointment, it will need to be cancelled. 

Example Text Message

GP practices in Dorset are experiencing a large amount of calls re booking COVID-19 tests.

Unfortunately, surgeries can not help as we only have access to the national portal that residents also have.

We are aware that NHS Test and Trace is working and the capacity is the highest it has ever been but there has been a significant demand for tests including from people who do not have symptoms and are not otherwise eligible.

Only get a test if you have coronavirus symptoms or have been asked to get tested. Coronavirus symptoms are:

- a high temperature
- a new, continuous cough
- a loss or change to your sense of smell or taste

For more information about coronavirus (COVID-19) please follow this link:>>to the latest NHS information and advice.


PROTECTING YOUR CHILD AGAINST FLU

Parents are urged to make sure their children are protected against the flu as winter approaches.

While we have had to change the way we work due to COVID-19, we are still asking parents to make sure their children receive their immunisations as normal.  Please email or telephone us for an Children's Flu Vaccination appointment.  More information about protecting your child against flu is available in this leaflet>>: 

Protecting Child Against Flu Leaflet 2020

Further information on which children are eligible each year can be found by following this link:>>Child Flu Vaccine - NHS


CHALKING UP SOME FACTS ABOUT THE PRACTICE

Some recent facts about the work done here at the Practice since April this year. Behind every figure is a person we care for and a person we care about. #HereForYou


OUR GPs ARE WORKING HARD TO PROVIDE CARE SAFELY

GPs working safely

Like many across the country, our GPs and staff are working hard to provide care safely. Please help us to help you by following our safety advice.

  • Do not attend the surgery unless you have been offered an appointment.
  • If you are asked to attend, please wear a mask, use the hand santiser provided and practice social distancing when required.
  • Most importantly, do NOT come to the surgery if you have symptoms of coronavirus or are self-isolating.
  • Use the 111 coronavirus service to see if you need medical help:>>https://111.nhs.uk/service/covid-19

Get information about coronavirus on NHS.UK


PATIENT PARTICIPATION GROUP (PPG) NEWS

Our next meeting is Thursday 19th November @ 3.30pm via video call.  Email cranborneppg@gmail.com for details. 

Notes from our previous meeting can be viewed by following this link:>>PPG Minutes


Please note there is no requirement for Face Mask Exemption Notes. 

Please note that the Practice will not be providing Exemption Notes for any patients who are exempt from wearing face coverings. The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption directly with the person questioning them (eg bus driver).

The Department of Transport has advised that public transport operators have discretion over how their staff can enforce the regulation and that if prompted by staff, passengers should explain why they are exempt from the regulation - but they are not required to produce a doctor's note.

Government advice on face coverings and exemption badges can be found by following this link:>>Face coverings: when to wear one and how to make your own 


Have you tried the NHS App yet?

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.  You can download the NHS app to access advice and our online services.  For more information please follow this link:>>https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/


Staff News


Accountable / Named GP for All Patients

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

For convenience, if you have a medical card your Accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.

However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery. Please note: there is no need to telephone the practice for this information.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request. Having a named GP does not prevent you from seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

Health News from the BBC and the NHS

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