Winter Flu Clinic 

This year, due to restrictions during COVID-19 pandemic, The Cranborne Practice Flu Clinics were delivered as drive-through appointments at the Lake Road Surgery in Verwood.  Clinics were held throughout October, November and December.  Following positive comments on social media, the Practice and PPG decided to carry out a formal patient survey to obtain patient feedback on various aspects of the clinics.  The survey was carried out from mid-November until mid-December.  

The improvement opportunities noted above were discussed and members agreed that relevant objectives or tasks will be added to the PPG Action Plan.

A copy of the summary report can be found by following this link:>>Winter Flu Clinic Patient Survey 2020

PPG Awareness Survey 2019

During 2019, The Cranborne Practice Patient Participation Group (also known as a PPG) agreed there was a need to reinvigorate the Group and discussed how best to raise awareness of the PPG and how a wider audience might be engaged.  To this end, the Group agreed to carry out a patient awareness survey which was carried out between 20^th November and 20^th December 2019.  The survey sought to obtain patient feedback on their awareness of and willingness to participate in the Patient Participation Group for the Practice.

A copy of the summary report can be found by following this link:>>PPG Survey Awareness results 2019 

The practice is taking on board the results and working with the PPG to engage with as wide a group of patients as possible.