Latest News


Some recent facts about the work done here at the Practice since April this year. Behind every figure is a person we care for and a person we care about. #HereForYou


GP practices in Dorset are experiencing a large amount of calls re booking COVID-19 tests.

Unfortunately, surgeries can not help as we only have access to the national portal that residents also have.

We are aware that NHS Test and Trace is working and the capacity is the highest it has ever been but there has been a significant demand for tests including from people who do not have symptoms and are not otherwise eligible.

Only get a test if you have coronavirus symptoms or have been asked to get tested. Coronavirus symptoms are:
- a high temperature
- a new, continuous cough
- a loss or change to your sense of smell or taste


GPs working safely

Like many across the country, our GPs and staff are working hard to provide care safely. Please help us to help you by following our safety advice.

  • Do not attend the surgery unless you have been offered an appointment.
  • If you are asked to attend, please wear a mask, use the hand santiser provided and practice social distancing when required.
  • Most importantly, do NOT come to the surgery if you have symptoms of coronavirus or are self-isolating.
  • Use the 111 coronavirus service to see if you need medical help:>>

Get information about coronavirus on NHS.UK


We have scheduled a Drive-Through Children’s Nasal Flu Clinic for Friday 16th October 12:30 -3:00 pm.  Children who were:

  • aged 2 and 3 on 31st August 2020 and
  • children aged 2 to 17 with long-term health condition

are eligible for a Nasal Spray Flu Vaccine – also called a Live Attenuated Influenza Vaccine [LAIV]

Schoolchildren will be offered their vaccination in school.

More information is available in this leaflet>>: Protecting Child Against Flu Leaflet 2020

Further information on which children are eligible each year can be found by following this link:>>Child Flu Vaccine - NHS


We want to reduce the chances of those vulnerable to  COVID-19 from getting flu. Click on the image below and press "play" to learn more:

Winter Flu Vaccination Promotional Animation

This year, due to restrictions during COVID-19 pandemic, we will be providing a drive-through service at our Lake Road Surgery to maximise social distancing.

Appointments are currently available for:

OVER 65s on Sunday October 4th (FULLY BOOKED) and Sunday 11th October

FOR "At Risk" patients aged 18 - 65 on Saturday October 17th (FULLY BOOKED) and Saturday 7th November.

The At Risk criteria can be found via the following link Who Should Have the Flu Vaccine

All patients must have an appointment booked before attending.  

More information about the anticipated new arrangements and how we plan to ensure the safety of our patients and staff can be found in this leaflet

Drive through flu clinic arrangements - October 4th, 2020

Please be aware that this new way of running our clinics may need to be refined through experience.  So, your cooperation and patience is much appreciated. 

Please call reception on 01202 822825 or 01725 517272 to book your appointment.

For those aged between 50 and 64 and not in a clinical at-risk group, the earliest flu vaccination appointments will be offered is November, providing there is sufficient vaccine.  This is to ensure that those who are most at risk are vaccinated first.


Our next meeting is Thursday 24th September @4pm via video call.  Email for details. 

Notes from our previous meeting can be viewed by following this link:>>PPG Minutes

Please note there is no requirement for Face Mask Exemption Notes. 

Please note that the Practice will not be providing Exemption Notes for any patients who are exempt from wearing face coverings. The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption directly with the person questioning them (eg bus driver).

The Department of Transport has advised that public transport operators have discretion over how their staff can enforce the regulation and that if prompted by staff, passengers should explain why they are exempt from the regulation - but they are not required to produce a doctor's note.

Government advice on face coverings and exemption badges can be found by following this link:>>Face coverings: when to wear one and how to make your own 

Have you tried the NHS App yet?

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.  You can download the NHS app to access advice and our online services.  For more information please follow this link:>>

Staff News

Accountable / Named GP for All Patients

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

For convenience, if you have a medical card your Accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.

However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery. Please note: there is no need to telephone the practice for this information.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request. Having a named GP does not prevent you from seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website